Delete your myHoodora account
Last updated: 6 November 2026
You can delete your account and the data that goes with it at any time, from the app, from the website, or by email if you no longer have either.
In the app
- Tap Menu, then Settings & privacy.
- Under Account, tap Delete account.
- Choose a reason and confirm.
On the website
- Log in with the same email address or Google account you use in the app.
- Open Settings → Account and choose Delete account.
Without the app or the website
Email privacy@myhoodora.com from the email address on your account, with the subject “Delete my account”. We reply to confirm it's you, then delete the account the same way. We answer within 7 days.
What happens next
- Your profile, posts, comments and listings are hidden from neighbours straight away, emails and notifications stop, and you're signed out everywhere.
- For 7 days you can change your mind: log in and choose to keep your account. After that the deletion can't be undone.
- Then we delete your profile, posts, comments, listings, photos and videos, address and location history, groups you created alone, notifications, push registrations, support conversations, join requests, ad views and clicks, email delivery records, and your sign-in.
What we keep
- Messages you sent stay in the other person's copy of the conversation, shown as from “Deleted User”.
- Reports and moderation decisions keep only your account ID, so the safety record stays accurate.
- Some records may be kept longer where the law requires it, or to resolve disputes, prevent fraud and enforce our terms, and only for as long as needed.
Only want a break? Choose Deactivate account instead: nothing is deleted, and you can come back by logging in. More in our Privacy Policy.
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